Faq

Question Answers

Frequently Asked Questions

  • How much does it cost to clean my home?

    Vitor’s Cleaning Service pricing is based on the size of your home. We operate on a flat rate basis given the number of bedrooms, etc.

  • How do I book?

    You can either call us at (646)-945-6374 or text message.

  • Do I have to contact you every time I want a cleaning?

    After you set up recurring service, we’ll be there like clockwork on the date and time you choose.

  • Do you bring cleaning supplies?

    Our clients usually let the cleaning supplies at home for us, but if you need, we can provide it when you book.

  • I don’t have a vacuum. Should I get your service?

    Yes, simply request for us. Our cleaners carry mobile vacuums as they have to travel throughout the day for jobs.

  • How many cleaners do you send?

    We assign 1 cleaner to most bookings. If we feel it’s necessary to have more cleaners on a busy day or company, we send 2 cleaners. We will let you know.

  • Can I trust the cleaners?

    Absolutely. All of our cleaning professionals are highly trained, background and reference-checked. Also, some clients could give you references if you need contact to them.

  • Do I have to be home for the cleaning?

    No, just leave us a key to gain entry, and we will take it from there. You can leave a key under the mat, in the mailbox, at the front desk—whatever is most convenient for you.

  • How long will my cleaning take?

    We usually estimate 1 hour per bedroom, but we do not specify a length of cleaning. We clean until we are finished for a standard home and within reason. For special cases or extremely large homes, we may adjust the estimate and price for fairness.